The room offered great value for money, especially with the lovely terrace. the hotel's location was perfect, being close to the beach and the town center, as well as nearby attractions like Tulum, Akumal, and Puerto Morelos. I was also pleasantly surprised by Carafe Coffee Roasters nearby, which had delicious treats and drinks.

Simple accommodation, amicable staff, best possible location close to everything. Great value room with climate control, a safe, and a TV, and extremely comfy bed. Well-equipped bathroom with a bath. Location short walk to the collectivo bus stop to Tulum, and the beach and center. A good choice of food options around 10-15 minutes walk from the venue.

The property offers good prices. Overall it is a straightforward hotel and we greatly enjoyed the stay, the location was best possible very close to the center. The staff has always been friendly...

This place offers fantastic value with well-equipped rooms featuring climate control, a safe, a TV, and a private bathroom with a bath, making it a comfortable choice for your stay.

This hotel features spacious units with lovely terraces that enhance the overall experience.

We loved this hotel for its convenient location close to everything. It was just a few steps from the ADO bus station, making transportation easy. Also, the hotel was very near the center, with many shops and restaurants nearby. The hotel staff was friendly and helpful throughout our stay. Plus, the room was clean and well-maintained.

Nothing is perfect.

I had a really pleasant stay at this hotel. the rooms were nice and big, providing ample space for comfort. Additionally, the location was excellent, being close to both the ferry and the ADO bus station. This made it very convenient for exploring the area and catching transportation. The staff were also friendly and attentive, making sure that all basic amenities were in order, including a terrace in the room for enjoying the views. Lastly, the breakfast served at the hotel was delicious, offering a great start to the day.

No room for improvement, everything was great!

The hotel is quite near the ADO bus station and very close to the center of town, making it a convenient location. The staff provided good service and were friendly. The rooms with the terrace were a nice touch, allowing us to enjoy some fresh air. The breakfast provided was satisfactory.

All was well, no improvements necessary.

Spacious and clean room. Friendly and polite staff. Convenient location near beach and amenities. Reasonably comfortable bed. Short walk to local food stands.

Nothing I didn't like to be fair.

The hotel offers free breakfast and free Wi-Fi, which is a great bonus. the location is fantastic - very close to local attractions and a short walk from the beach. the room was adequately spacious.

The hotel was very old and worn down. the towels and sheets were stained and frayed, and the smell of cigarettes was pervasive throughout the room.

The hotel is conveniently located close to public transportation, which makes it easy to explore the area. It's also within walking distance of the city center, with plenty of food stands nearby. the rooms are cozy and comfortable, with a decent amount of space and a functional bathroom.

The hotel falls short when it comes to customer service. the staff could be more welcoming and attentive to guests' needs.

The hotel was conveniently located near the beach and close to the bus station, which made it easy for us to get around the city. The friendly staff was a great bonus and always willing to help us with our needs. The room was also spacious and comfortable, making our stay enjoyable.

The room we booked looked nothing like the pictures on the website. The bathroom had an unpleasant smell and the window looked out to a staircase, making it impossible to open for fresh air.

I recently had a great stay at this hotel in Playa del Carmen. the location was fantastic – it was close to everything I needed, including the ADO bus station and the ferry. It made getting around a breeze. Secondly, the staff were extremely friendly and provided excellent service throughout my stay. They were always willing to help and made me feel welcome. Additionally, the rooms were spacious and clean, with the added bonus of having a terrace. Lastly, the breakfast provided was delicious and offered a good variety of options to choose from.

All in all, my experience at this hotel was fantastic.

I was pleasantly surprised by my recent stay at Hotel Shaddai. The location was fantastic, with the beach, center, and bus station all within close proximity. Despite some drawbacks, the staff at the hotel was nice and accommodating. The WiFi was excellent, especially on the ground floor where I stayed. The bathroom in my room was spacious, which was a pleasant surprise. I had a positive experience at Hotel Shaddai and would recommend it to others.